Privacy Policy

1. Introduction

Welcome to DeepRankAI("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

DeepRankAIis the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@deeprankai.com
Address: 81 - 83 Campbell Street, Surry Hills, NSW 2010, Australia

3. Information We Collect

We may collect several types of information from and about users of our website, including:

3.1 Personal Data

Personal data refers to any information that identifies or can be used to identify you. We may collect:

• Contact information (name, email address, phone number)
• Account information (username, password)
• Billing information (credit card details, billing address)
• Company information (company name, job title)
• User preferences and settings

3.2 Usage Data

We automatically collect usage data when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring/exit pages
• Date/time stamps
• Clickstream data
• Pages viewed and features used

4. How We Collect Information

We collect information through:

• Direct interactions (when you register, subscribe, or contact us)
• Automated technologies (cookies, server logs, pixels)
• Third-party sources (analytics providers, advertising networks)

5. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To send administrative information
• To personalize user experience
• To improve our website and services
• To respond to inquiries and offer support
• To send marketing and promotional communications (with consent)
• To protect our rights, property, or safety

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given consent for processing for specific purposes
• Contract: Processing is necessary for a contract with you
• Legal obligation: Processing is necessary for compliance with legal obligations
• Legitimate interests: Processing is necessary for our legitimate interests

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Affiliates and subsidiaries
• Legal and regulatory authorities
• Potential buyers in case of a merger, acquisition, or sale

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

9. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal data to other countries, we will ensure that appropriate safeguards are in place in accordance with GDPR requirements.

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request that we correct inaccurate information
• Right to erasure: You can request that we delete your personal data
• Right to restrict processing: You can request that we restrict the processing of your data
• Right to data portability: You can request the transfer of your data to another organization
• Right to object: You can object to our processing of your personal data
• Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing

To exercise any of these rights, please contact us using the details provided in the "Data Controller" section.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

12. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

13. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@deeprankai.com
Address: 81 - 83 Campbell Street, Surry Hills, NSW 2010 Australia